Our QC program is one of the most convenient and comprehensive in the industry.

Each shipment is accompanied by a "Quality Control Voucher" that lists the media, lot numbers, and expiration dates. It also contains certification that we have met or exceeded the NCCLS guidelines (M22-A) for media QC.

When your shipment arrives, all you do is perform a visual inspection, sign and date the QC Voucher, then store it with your QC records. All the necessary information is provided for you. This eliminates the need to manually record lot numbers and expiration dates or tear off stickers, etc.

Also available to our customers is a Quality Control Manual in the form of a software program known as "HUGO" (Hardy User Group Observer). This publication lists all the procedures we use to test our media. It includes the pH range, organisms used, method of inoculation, dilution used, and the expected results. Extensive information on QC procedures is detailed in HUGO. See "HUGO", Hardy User Group Observer. for a complete description of the HUGO software program.

For our industrial customers, "Certificates of Analysis" are offered on a lot specific basis. These certificates, which describe the tests performed and specification limits, are sent with the culture media upon request. Please contact our Certificates of Analysis division at certs@hardydiagnostics.com. Please remember to include the catalog number, lot number and expiration date for every certificate of analysis you request.

If you have any questions about our quality control program or HUGO. You may contact our Technical Services department at 805-346-2766 ext. 5658 or email techservice@hardydiagnostics.com.

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