- Inside Sales
- Territory Account Managers
- Jay HardyPresident
Jay Hardy, CLS, SM(NRCM)
In 1980 my original partner and I began to make culture media for a single local hospital. At that time our only intention was, besides survival, to produce a high quality product with unbeatable service at a reasonable price. More than 38 years later, our goals remain exactly the same; even though we are now very grateful to service over 9,000 laboratories nationwide.
As a Clinical Laboratory Scientist with hospital experience, I am determined to remain sensitive to the needs of today’s microbiology community, since I know how disappointing it can be when the laboratory is let down by one of their vendors. Consequently, we continually strive to find new ways that our company can grow and evolve to be of better service to the laboratorian.
I am excited about the future as we increase our manufacturing capabilities to include a better selection of rapid test methods, new prepared media formulations, automated slide stainers, and a growing line of dehydrated culture media.
New opportunities for exporting overseas have encouraged us to expand and enhance our manufacturing facility. Domestically, we are pleased to have completed our nationwide network of distribution facilities (now a total of nine) so that most customers will enjoy overnight ground shipments of our products.
Another area of expansion has been our website. It is our desire to offer a website that will be helpful and informative to our customers, so that they can easily place orders or access any technical data that they may need.
As for me personally, when I’m not thinking about microbiology, you’re likely to find me jogging, hiking, gardening, trap shooting, or attempting to keep up with my two boys, Dylan and Jared.
I hope that you will feel free to email me with any comments or suggestions that you may have. We at Hardy Diagnostics are constantly looking for ways that we can improve our service to those in the laboratory.
- Jeffrey SchroderChief Financial Officer
Jeffrey Schroder | Chief Financial Officer
I joined the Hardy team in July 2020 and have the pleasure of leading the Ohio-based accounting group that supports the entire US organization.
I received my Bachelor of Science with dual majors in Accounting and Finance from Wright State University, Dayton, OH. I received my MBA from The University of Dayton and I am a CPA and a proud member of both the American Institute of Certified Public Accountants and The Ohio Society of Certified Public Accountants. I have over twenty-five years of accounting leadership experience in Manufacturing and Distribution industries. Prior to joining Hardy Diagnostics, I served as Chief Financial Officer of an Ohio-based manufacturer of steel products. In my free time, I enjoy running, hiking, traveling and spending time with my family.
It is an honor to be a member of the Hardy Diagnostics family.
My team and I are available to answer any questions you may have. Please feel free to reach out to any one of us directly.
- Chris CataniChief Operating Officer, Corporate Vice President
Christopher Catani, MT(ASCP), RM(NRCM)
Chief Operating Officer, Corporate Vice President
I have been a member of the Hardy team since October of 1996.
In 1986 I received my Bachelor of Science in Biology from Illinois State University and received my degree in Medical Technology from the National Lewis University and Lutheran General Hospital in 1994.
I earned a Specialist in Pharmaceutical Microbiology from the American College of Microbiology in July 2000.
In 2020 I became Chairman of the Board of Directors for Hardy Diagnostics
I am also a member of the American Society for Microbiology.
It’s been a great honor to execute our mission statement of “Partnering with our Customers to Diagnose and Prevent Disease”
- Andre HsiungChief Scientific Officer
Andre Hsiung M.S., M(ASCP)
Chief Scientific Officer
It was love at first sight when I took my first microbiology course, and the enthusiasm for this topic never faded. After working several years in the trenches (on the bench) in the clinical microbiology laboratory and as a researcher, I became fascinated with antibiotics, resistance detection, and susceptibility testing. This passion resulted in my graduate work on “Extended Spectrum Beta-Lactamases (ESBL)”, when ESBL was still considered a hot topic. Who would have imagined that so many other complex mechanisms of resistance would emerge after ESBLs?
My association with Hardy Diagnostics started in 2003, where I led the Tech Support/Quality Control/Research & Development departments until 2006 which culminated with the launch of StrepB Carrot Broth and a couple of early HardyCHROM products. After a 5 year stint in the Midwest, it is an honor to return to the warmth of Hardy Diagnostics and feel again the ocean breeze of California’s beautiful central coast.
On a personal note, my wife and I have two kids, and spend most of our free time driving them around for their extra-curricular activities, such as violin, chamber music, tennis, and Karate. When time allows, I enjoy backyard BBQ and spending time with loved ones.
As an American Society for Clinical Pathology licensed clinical microbiologist, with years of experience in the diagnostic microbiology industry, I strive to assist our customers in offering the products and services of Hardy Diagnostics.
- Ryan BurksDirector of Logistics and Customer Service
Director of Logistics and Customer Service
I have been a Hardy team member since 2004 and oversee all of our distribution centers and our customer service department.
In 1999, I received my Bachelors of Arts in Kinesiology from Westmont College in Santa Barbara, CA. After five years of teaching in Costa Mesa CA, my wife and I moved back home to Santa Maria to be near family and to raise my 3 kids. My hobbies include all sports, hiking, camping and auto racing.
Here at Hardy Diagnostics, I have the honor in working with our team to provide our customers with the highest level of service in our industry. We make it our goal to “go the extra mile” for each and every one of our customers.
Please let us know if there is anything we can do to partner with you in your efforts to diagnose and prevent disease.
- Susan PruettDirector of Quality Assurance
Director of Quality Assurance
I have been a member of the Hardy team since July 2010, and I am responsible for Quality Assurance and Regulatory Affairs.
I received my bachelor’s degree in Intercultural Studies, and lived on a remote tropical island in my twenties. My husband and I moved to Santa Maria in 1989, and I held a variety of roles in children’s education, including the Crossroads Christian Junior High School Administrator.
My husband, Steve and I are very proud of our three sons and five grandchildren.
In 2011, I earned the Regulatory Affairs Certification from RAPS. My team and I strive for excellence in all we do, and we are committed to providing you with products that meet or exceed your requirements.
- Aaron BuckleyDirector of Manufacturing
Director of Manufacturing
I have been a part of the Hardy team since 2016, and have the pleasure of overseeing the Ohio and California manufacturing operations. This includes our scheduling and systems support, engineering, maintenance, purchasing, and incoming raw materials warehousing departments.
I received my Bachelors of Science in Industrial Technology from California Polytechnic State University in San Luis Obispo, CA. Prior to Hardy Diagnostics, I worked in the aerospace industry within various roles, including: operations management, program management, and manufacturing engineering. I enjoy wood working, making jerky, the outdoors, and spending time with my wife and two children.
It is a privilege to oversee the manufacturing team take pride in producing the highest quality products in our industry. Each employee comes to work each day to give their best, knowing that the products they make go on to save lives.
My team and I are here to support in any way we can. If there is anything you need, feel free to contact me directly.
- Robert MeijerDirector of Sales and Marketing
Director of Sales & Marketing
August 2008: I am very pleased and excited to be part of the Hardy team.
With over 18 years of experience throughout the laboratory product supply chain, I look forward to understanding and providing you with solutions to your unique needs.
Our goal is to produce and distribute the finest products for detecting microorganisms and it will be a pleasure to provide you with all the necessary information on our company, support systems and products which will allow you to determine just how much Hardy can help simplify your daily life.
Aside from work, my wife and I are avid animal lovers. We live in Clermont Florida on our hobby farm with our two dogs, two cats and five horses. When not tending to our herd, I enjoy roller-blading, golf, fishing and off road motorcycle riding.
Thank you very much for your time and I look forward to the opportunity of talking with you soon.
- Lloyd ChristiansenTerritory Account Manager
Lloyd Christiansen, MT(ASCP)
Territory Account Manager, Technical Consultant
My career with Hardy began in 1990 when I was given the opportunity to move from the laboratory and manage a sales territory. The challenge was exhilarating and I never looked back. I received my Bachelor’s degree in Medical Technology from Pacific Union College in Northern California and completed my clinical rotation at White Memorial Hospital in Los Angeles.
On a personal note, my wife and I live in Benicia, California, and have two grown sons and two grandkids. Here, I can indulge my recreational passions of kiteboarding or playing Highland bagpipes at sunset.
With over 45 years of experience as a California licensed Clinical Laboratory Scientist and a member of the American Society of Clinical Pathologists, I aspire to offer our customers the best in quality products and service from Hardy Diagnostics.
- Christian AlduendaTerritory Account Manager
Christian Alduenda | Territory Account Manager
My name is Christian Alduenda and as a proud member of the Hardy Diagnostics team, I am thrilled to be serving the Central Coast, Southern California and the beautiful islands of Hawaii.
I attended CSU Channel Islands where I studied Business after I began my professional career in 2007 as a legal assistant for a Los Angeles based probate attorney. With my degree and previous experience in law, I am committed to helping my customers find cost-effective solutions for the unique challenges that exist when diagnosing and preventing diseases.
And just a little about me - in my free time, I enjoy hanging out with family and friends, playing outdoors and watching motorsports. But above all else, spending time with my daughter who is the light of my life.
- Cheryl MeyerTerritory Account Manager
Territory Account Manager
I’m pleased to be part of the Hardy Diagnostics team as Territory Account Manager in Georgia, North Carolina and South Carolina.
Before joining Hardy Diagnostics, I earned a Bachelor’s degree in Microbiology at Arizona State University and spent several years working in molecular biology and food safety testing laboratories. Since joining Hardy Diagnostics, I’ve come to understand the ever-changing challenges and need for continuous improvement in clinical, pharmaceutical, environmental and food testing laboratories. My goal is to be a valuable resource to our customers in meeting these challenges. The Hardy Diagnostics goal truly is to provide “A Culture of Service”.
My husband and I live in Gainesville, GA where we enjoy bicycling, gardening, taking in local live music. Our family is growing as our daughters are now married and having children of their own. Our new favorite pastime is playing with grandchildren!
As a member of the Hardy Diagnostics team, I'm committed to providing the finest products for the detection of microorganisms and to partner with our laboratory customers to diagnose and prevent disease. Please feel free to contact me with questions or concerns.
- Chuck WilliamsTerritory Account Manager
Territory Account Manager
I bring 32 years of Medical Diagnostic experience, the last 20 at Hardy. I have a Bachelor of Science degree in Pre-Physical Therapy from Washington State University, GO COUGS!!!
On a personal note, being a northwest native, I enjoy all kinds of outdoor activities; waterskiing, biking, snow skiing, backpacking and hiking to name a few. I have a wonderful wife and two adult children, and love to spend my free time with them.
I’m committed to providing you with the absolute best response and personal service possible. I welcome the opportunity to bring the products and our “Culture of Service” to you all.
- Cindy GreenTerritory Account Manager
Territory Account Manager
I am very pleased to be a part of the Hardy Diagnostics team! I have been with Hardy for eight years, covering the six New England states and upstate New York. I take pride in the service I give my customers and thoroughly enjoy my job.
I live in Maine with my husband and pets, and enjoy fishing, boating, gardening and other outdoor activities.
Some years ago, I was a bench tech and worked a fair amount of time in bacteriology, so I can appreciate the value of superior products and reliable customer service. My goal is to provide you with the quality and service that I would have appreciated, and then some! Please contact me directly if I can assist in any way.
- Lisa GoansVWR National Account Manager
VWR National Account Manager, Technical Consultant
I am very excited and pleased to become part of the Hardy Diagnostics team.
With 25 years of experience in both clinical and industrial laboratories, I look forward to servicing you with solutions to your unique needs.
Our goal is to produce and distribute the finest products for detecting microorganisms and it will be a pleasure to provide you with all the necessary information on our company, support systems and products which will allow you to determine just how much Hardy can help simplify your daily work.
I live in Moncure, NC which is the center of the state with my one dog. I enjoy gardening, church, and exercising and am an avid fan of our North Carolina Tarheels basketball team.
Thank you very much for your time and I look forward to the opportunity of talking with you soon.
- Kathy StellerTerritory Account Manager
Territory Account Manager
I am excited to become a new member of the Hardy Team as of June 2006.
I attended Cal Poly, San Luis Obispo and received my B.S. in Biology and my California Clear Professional Multiple Subject Credential. Prior to working at Hardy, I worked at The Abalone Farm and cultured abalone on land. Later, I taught in the classroom grades 1-6. Now I am trading kids' germs for the real germs!
In my free time I enjoy spending time with my husband, Bob; daughters, Jasmine and Chelsea; and my son, Nicholas. We enjoy tennis, volleyball at the beach, biking, hiking, and church.
Along with our staff of other qualified professionals, I am here to be of service to you. Please feel free to contact us at anytime.
- Julia KorolenkoDirector of Quality
Director of Quality
I joined the Hardy team in August 2021 and lead the Quality department.
I have a Bachelor Degree in Chemistry, from the University of California, Santa Barbara. My work experience is diverse, and my career path includes oilfield, laboratory, and food safety industries.
In my free time I enjoy traveling, swimming, and horses.
My team and I are available to answer any questions you may have, please reach out to us directly. We strive to provide you with products that meet or exceed your expectations.
- Todd EagleTerritory Account Manager
Territory Account ManagerI couldn’t be happier to be a proud member of the Hardy Diagnostics family. I greatly look forward to be serving in the great state of Texas.I graduated from the University of North Texas. My professional career has been in laboratory diagnostics sales. I like to think of myself as a forward-thinking professional with medical sales experience and health care industry knowledge gained while working as a sales representative for laboratory, medical services, and equipment companies. My philosophy has been, and continues to be, to never promise more than I can deliver and always deliver more than I promised.I enjoy traveling. I’ve been to Dubai, Abu Dhabi, and Iran many times and have experienced many things. I also enjoy martial arts and spending time with my wife and kids. Since my wife, Parmis, is Persian, I have developed an appetite for Iranian cuisine.
- Bruce TerryTerritory Account Manager
Territory Account Manager
After 18 years with Hardy Diagnostics, I am proud to be part of this organization and an owner of the company through the ESOP program. During my time as a Territory Account Manager, I have met and worked with a myriad of account types and people throughout the northeast and mid-Atlantic states to help meet their microbiology needs.
My wife Mary and I reside in Pennsylvania and vacation in the NY Catskills in the summer. My favorite pastimes are golf, fishing, and sailing and I love to watch soccer and F1 racing whenever I have the chance.
I am always ready to listen and provide solutions to my customers in Pennsylvania and southern New York State and want to thank all of my accounts for their trust in Hardy Diagnostics to provide the quality products needed for their microbiological analysis.
- Sandra FordTerritory Account Manager
Territory Account Manager
I have been a part of the Hardy team since September 2018 as a Territory Account Manager, serving the Mid-Atlantic area.
I have a Bachelor's degree in Psychology and spent 12 years in the pharmaceutical industry, both in sales and product training. I was extremely fortunate to provide my healthcare practitioners with new, innovative products; thus, changing the lives of their patients. Developing strong relationships, treating each practices’ needs on an individual basis and providing solutions is an innate behavior for me.
I have also continued my education on an RN path to further my knowledge in the healthcare industry. Microbiology was a particularly fascinating course, one which led me to seek out my career with Hardy Diagnostics. It is an honor to be able to present my customers with a vast array of products and services for the detection of microorganisms. My commitment is to provide cost-effective solutions to improve laboratory workflow, and aid my customers in their ultimate goal of diagnosing and preventing disease.
I am the mother of two amazing, scholar athlete teens. In addition, I am an avid open water endurance swimmer, having completed numerous marathons and ultra-marathons. Physical activity in any form is fuel for both the mind and body. I take full advantage of any opportunity I can to improve my health and the health of those around me. My family and I reside in New Jersey, living two miles from the beautiful beaches of the Jersey Shore.
I love working with my customers, assisting them with their unique needs, and forging long-term relationships, based on trust and support. Please feel free to contact me anytime. I am here for you.
- Andrew MycroftRegional Sales Manager - West
Territory Account Manager
I am a proud member of the Hardy Diagnostics team and am thrilled to be serving Los Angeles and Ventura Counties.
I attended Northern Arizona University where I studied Biomedical Sciences and Chemistry, played rugby on a club team and worked in the chemistry stockroom and a retail store. I began my professional career in 2013 in the pharmaceutical industry working with a variety of specialty markets. I am very excited to experience the healthcare industry from a new perspective in providing products for the detection of microorganisms. In addition, I am committed to helping my customers face the unique diagnostic challenges they may face in diagnosing and preventing diseases while addressing them in a comprehensive and cost-effective manner.
In my free time, I enjoy woodworking (especially building guitars), spending time outdoors, riding bicycles, motorcycles, and playing or listening to music. On an average weekend, you can catch my partner Caitlin, myself and our two dogs hiking on the local trails, camping and exploring.
- Elaine FureyTerritory Account Manager
Territory Account Manager
I am honored to be a part of the Hardy Diagnostics team since August 2019 and being able to support my home state of Florida and beautiful Puerto Rico! Hardy Diagnostics provides a culture of service to all of their customers, a motto I 100% agree with and try to live up to day to day.
Before joining Hardy Diagnostics, I received my Bachelor’s degree in Biology from the University of North Florida. While earning my degree, I interned in a QC lab with a medical manufacturing company, later joining the company full time after graduation as a customer service representative. Assisting customers with orders, product information and trouble-shooting issues has helped me gain knowledge and insight of customer needs. This work experience led me into my sales journey 8 years ago, becoming part of an amazing company today!
I currently reside in Jacksonville, Florida with my husband and 4 kids! We enjoy pool days, family movie night and the days where we have NO plans (a very rare occasion)!
Thank you for trusting in Hardy Diagnostics and allowing me to be able to work with you. I look forward to helping you and your team, and building a great relationship.
- Sara HyltonTerritory Account Manager
Sara Hylton | Territory Account Manager
After a wonderful 3 and a half years at Hardy Diagnostics in the Technical Services department, I am very excited to be starting this new adventure as the Midwest Territory Account Manager as of December 2020!
In 2016, I graduated from California State University Chico with a BS in Microbiology and a minor in Chemistry, my focus of study being Clinical Laboratory Science. Prior to my graduation, I worked as a pharmacy technician at a retail pharmacy chain for approximately 6 years. While born and raised on the west coast of California, I am now a proud Kansas City, Missourian since May 2020!
I have always loved working with people and cultivating relationships, and oftentimes friendships, with customers. I am delighted to be given the opportunity to serve our customers on a more personal level and assist with providing customer-specific support, helping to streamline workflow and identify potential procedural/product gaps, all with the shared goal of saving lives.
When I’m not on the job, I enjoy hiking, watching football with friends (GO CHIEFS!), exploring downtown Kansas City, and caring for my two adorable kitties.
I am looking forward to bringing my knowledge from the Technical Services department to the sales team in order to not only ensure our customers have their media needs met, but also provide them with technical-based solutions for their specific applications.
- Mark CarpenterRegional Sales Manager - East
Mark Carpenter | Regional Sales Manager - East
I’m happy to have been asked to join the Hardy Team in June of 2020. I am fortunate to work with a great sales team as the Regional Sales Manager for the East Region.
I earned my B.S. in Microbiology and an MBA from The University of Tulsa. I have worked in laboratory diagnostics almost my entire sales career with the majority of that time, focused in the microbiology lab. Many of my good friends today are my current and former customers. My sales philosophy is to provide high value, long term solutions rather than products to meet an immediate need. My role is to support the East Region Sales Team and help them achieve their professional goals.
My wife, Kathy, and I raised three wonderful girls who have (so far) given us seven amazing grandchildren. We are active in a local church and when time permits, I enjoy competing in adventure races, reading, woodworking and the beach.
- Steven GonzalesInside Sales Specialist
It truly is an honor to be a part of the Inside Sales Team. I started with this company back in January of 2008 as a Plate Product Technician in the Manufacturing Department. I worked in Manufacturing for three and a half years until I was given the opportunity to become the New York Distribution Center Manager in 2011. I opened and ran the NYDC for four and a half years, then moved back to CA in 2016 to become a CA Distribution Center Supervisor. Eight months later, I became an Inside Sales Specialist and for the last four years, it has been an awesome experience partnering with our customers.
A little about me, I am originally from Fresno, California, and was raised here in Santa Maria, California. I love sports, making music, and spending time with family. The beach is, by far, my favorite place to be. Fun fact about me: I have actually driven from coast-to-coast (Albany, NY to Santa Maria, CA).
It is a privilege to support all of the important industries we do business with and to be a big part in upholding the “Culture of Service” we value here at Hardy Diagnostics. I will continue to serve Hardy customers with integrity, respect, and unmatched service. I look forward to giving you the best I have to offer.
- Andrea LongshoreInside Sales Specialist - Lead
Inside Sales Specialist
I am proud to be a part of the Inside Sales Team. Having been with Hardy since 2012, where I led the Customer Service Team until 2019. My many years of customer service allowed me to learn the ins and outs of our products and build relationships with many key departments. I use that knowledge to better service my customers. Providing you with the best service experience is one of my main goals.
On a personal note, I have a degree in Social Work. Helping others has always been something that I value. I am a wife and mother to two amazing children and an adorable rescue Pit Bull. I consider them my greatest accomplishment! We enjoy traveling, and making memories on the beautiful Central Coast.
- Jesse AragonInside Sales Specialist
Jesse Aragon | Inside Sales Specialist
I am absolutely thrilled to join the Inside Sales Team. I made my start at Hardy Diagnostics back in 2017, as a part-time Shipping Clerk at the California warehouse. In a short time, I was given the opportunity to work for the Marketing Department, where I ultimately ended up leading the Customer Experience Team. As Customer Experience Lead, I was responsible for identifying internal breakdowns that had negative impact on our customers, and in collaboration with our front office teams, we created and implemented solutions to those problems. As a result, our business processes and infrastructures continue to improve and our “Culture of Service” just keeps getting better. Suffice it to say, I have a passion for ensuring that our customers receive a premium customer experience. I now have the distinct privilege of delivering that premium customer experience to you directly.
On a personal note, I live in my hometown of Santa Maria, California, with my always beautiful wife and two young boys. I live in a divided home: my wife and oldest son are San Francisco Giants fans and my youngest son and I are Los Angeles Dodgers fans. Go figure! I’m surrounded by pristine golf courses here on the Central Coast, so naturally I hit the links when I can.
- Guadalupe OrtizInternational Inside Sales Specialist
International Inside Sales Specialist
I am proud to be an International Sales Specialist for Hardy Diagnostics. My career at Hardy Diagnostics began 2013 as an international customer service representative. After three years in customer service, I had the opportunity to join the sales team. Moving from one position to the other was an easy transition as I was already working in the international sector. During my time in customer service, I was able to build great relationships with our existing customers. I have always enjoyed working with customers and strive to provide the highest level of service possible for every situation.
On a personal note, I have lived on the beautiful Central Coast of California most of my life. I am currently living in Nipomo, CA with my husband and two children. In my spare time, I enjoy crafting, watching movies, visiting amusement parks, and spending time with family and friends.
I look forward to showing the world the great products Hardy Diagnostics has to offer.
- Karla Arteaga-FloresInternational Sales Specialist
Karla Arteaga-Flores | International Sales Specialist
I am very excited to join the Inside sales team as one of the International Sales Specialist.
I was first hired into the International Customer Service team with Hardy in 2016. Spending two years in that role helped me to get acquired with all the international regulations that we adhere to. After my time with customer service, I worked as the Marketing Coordinator for almost two years. Being able to work with different teams has helped me to understand how Hardy Diagnostics impacts the customer and works to provide the best service possible. As I continue my journey with Hardy Diagnostics, I strive to give you the same sort of service and dedication that I have given in my past roles.
A little insight about myself: I grew up in a small farming town in Northern California called Escalon. My family is originally from Tepic, Nayarit, Mexico, but they have been living in California since the early 1990s. Currently, I live on the beautiful Central Coast in Santa Maria and spend my free time playing with my English bulldog. One of the many great things about living in California is the amazing weather and visiting Disneyland on the weekends.
I look forward to getting to know you and help you with any of your questions.
- Lo JohnsonInside Sales Specialist
Inside Sales Specialist
I am beyond excited to join the Inside Sales Team! I first began at Hardy as a part of the Technical Services team in 2019, eventually making my way to the Technical Services II position. In the Technical Services Department, I mainly work with complaints and inquiries from customers, making improvements to our internal processes and processes, while also getting to know you all. My time in Technical Services has allowed me to specialize in our products, processes, customers, and a little bit of everything! I love that I am able to use my knowledge of the company’s many aspects and facets to help my customers.
A little bit about me personally: I am originally from Vacaville, California. I moved here to the Central Coast in 2012 to attend Cal Poly San Luis Obispo, and graduated with my degree in Microbiology. I live here now and absolutely love this area! I am a born-and-raised SF Giants fan surrounded by LA Dodgers fans, but I’m making due. In my spare time, I coach Varsity volleyball at a local high school, and play in every recreational game and league I possibly can!
- Ross SieglerTerritory Account Manager
Territory Account Manager
As the newest member on the sales team, it is very exciting to be able to represent the highest quality products and services Hardy Diagnostics offers. I get to do this in the great states of Ohio, Kentucky, Michigan, and Indiana!
I graduated from Southern New Hampshire University and achieved my BS in Business Administration, with a concentration in Organizational Leadership. I started my career with Hardy Diagnostics in March of 2015. Prior to Hardy, I had no experience in Microbiology and found myself reading the labels on every product we produce in order to understand it’s purpose in helping to diagnose and prevent disease. Furthermore, I successfully completed the Micro 101 course Hardy offers which gave me more exposure, and a better understanding of Microbiology. I have always had a desire to become a Territory Account Manager because I enjoy the ups and downs, and the rollercoaster this profession takes you on.
I currently reside in Middletown, OH with my wife and dog. I enjoy being outside, watching F1 (Formula 1 Racing), being a handy man, traveling and golfing.
I am very passionate about customer service and what it means to a customer. I look forward to the future relationships that will be established and the opportunities to provide the highest quality products in the field of Microbiology.
- Val ReyesInformation Systems Manager
I have been with Hardy Diagnostics since 2010 and currently lead the Information System department.
I have a Bachelor's Degree in Computer Science and over a decade of management experience in various fields. At Hardy Diagnostics I have had the pleasure of managing the Sales Administration, Marketing, Projects, and Information System departments.
In my free time I enjoy spending time with my family, motorcycles, traveling, food (and blogging about it), web design (I opened my first official business back in 2012 on web design and development), real estate, woodworking, cycling, hiking, and anything else I can make time for.
My goal is to offer our customers a pleasant interaction when ordering or accessing information from our website, over the phone, or by email.
- Elisa ScottTerritory Account Manager
Territory Account Manager
I was hired to serve as the Hardy Territory Account Manager for the following states: Tennessee, Alabama, Arkansas, Louisiana and Mississippi. While I am very new to the microbiology industry and Hardy, I know that the company mission statement, “We are committed to producing and distributing the finest products for the detection of microorganisms, as we partner with our laboratory customers to diagnose and prevent disease,” is embraced by all the employees from the very top, down. I am thrilled to be part of such an amazing organization!
I had every intention of becoming a social worker when I started college in Texas, but after my first job selling for the college newspaper, my career path changed! I earned a BA in Communications & Sociology. Eventually, I was able to combine my desire to help others with my love of selling when I began working in pharmaceutical sales. I have over 20 years' experience selling to physicians in the Nashville, Tennessee, area. I am excited to transition to microbiology sales and am excited to know my products save lives!
I am the mother of an amazing son, who is a nurse at Vanderbilt University Medical Center. I humbly consider myself a “home chef.” I also enjoy adventurous dining, traveling, hiking, and kayaking in my free time.
I look forward to meeting and working with you, as well as providing outstanding customer service!