The customer service department at Hardy Diagnostics is phenomenal. If I have a deadline to beat, I do not even bother with my other vendors. The CSRs are always available, knowledgeable, and provide a positive experience over the phone and through emails. I have never been let down by Hardy Diagnostics. If I have a question regarding shipping, ordering, technical specifications, or billing I am always given Grade A attention. Overall, I recommend your company to everyone, and your website is very user friendly. Your pricing is very competitive and I can always get a discounted price on items we purchase.