Account Created Successfully
Please note, new customer accounts may take up to 48 hours to be processed. If you need assistance with placing an urgent order, please reach out to Customer Service at CustService@HardyDiagnostics.com or via phone at 800-266-2222, Option 1.
Account Dashboard
Your online Account dashboard can be accessed by clicking the sign in icon and selecting "My Account"
The dashboard will default to a brief account overview, with your most recent order history shown at the top. The other account features include:
- Account Information - where you can update your email address and password
- Address book - to store all of your delivery addresses
- My orders - to view past orders and current order status updates
- Stored Payment methods
- "My Favorites" - to quickly add your most frequently purchased items to your cart for quick ordering
Customer Connect Dashboard
Once your customer account has been connected to your online login, you will gain access to the Customer Connect Dashboard. This dashboard grants you the ability to view all orders placed under your business account, as well as the following features:
- Your customer account number, also referred to as "Short code"
- Account order history, with options to print, email or quickly reorder the same products.
- Order status updates
- Account invoices, which can now be paid through your online account
- Shipping updates
- and more!
If you have any questions regarding how to access or navigate your account dashboards, please reach out to Customer Service at CustService@HardyDiagnostics.com or via phone at 800-266-2222, Option 1.