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Dear valued customer,

As the Holiday Season approaches, we want to keep you informed about our upcoming closures to ensure a seamless experience for you and your laboratory.

Please note that our office operations and order processing department will be closed during these times:

Christmas Day Closure:
Wednesday, December 25, 2024

 

New Year's Day Closure:
Wednesday, January 1, 2025


Half-Days:
Tuesday, December 24, 2024
Tuesday, December 31, 2024

We will be available to take your calls and orders until noon.

To facilitate a smooth transition during these closures, we kindly request that you plan your orders, requests, and inquiries accordingly. If you have any questions or require further information, please don't hesitate to contact our customer support team at custservice@hardydiagnostics.com or call us toll-free at 800-266-2222.

We appreciate your cooperation and understanding during this holiday period. Thank you for choosing Hardy Diagnostics as your trusted partner. All of us at Hardy Diagnostics would like to express our gratitude for your continued support and reliance on our services! From our lab to yours, Happy Holidays!

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    • TRIO.BAS™ Air Sampler Calibration & Repair
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    Air Sampler Calibration & Repair

    Hardy Diagnostics is the sole North American distributor of the Orum TRIO BAS Microbial Air Samplers. To better service our customers, Hardy Diagnostics offers complete calibration and repair services for TRIO BAS Air Samplers. Simply complete the form at the bottom of this page to begin the process.

    Air Sampler Calibration/Repair Cost: $750.00* USD
    *Repairs may be billed separately

    Have questions? Contact Technical Services: (800) 266-2222, Press 2, Option 1

    As of 2018, Hardy Diagnostics is an ISO 17025 Certified Facility in the field of Calibration.

    Please Fill Out the Calibration/Repair Request Form Below

    Personal Information

    Company Information

    • If you do not know your Customer Number, please reach out to Customer Service at CustService@HardyDiagnostics.com or 1-800-266-2222 about obtaining one prior to submitting this form.
    • VWR Customers - To expedite your request, please secure a PO for repair and/or calibration from your VWR representative before completing the webform. The request cannot be processed until the VWR PO is received.

    Service Information

    Air Sampler Information

    Please choose the applicable model type

    Where can I find the serial number?

    Serial Number

    Please submit only one serial number per request.

    If you do not have a Purchase Order #, please enter in today's date. If a quote is required, please enter in "Quote Required".

    Carrier Information

    Hardy Diagnostics requires that the customer requesting calibration provide us with their preferred freight carrier and account number. This will be used when we ship your air sampler back to you.