Dear Hardy Diagnostics Customer:

As you know, the economic environment in which we find ourselves changes from day to day, and sometimes hour to hour, when it comes to tariffs. We at Hardy Diagnostics continuously look for ways to mitigate negative financial impacts to our customers while at the same time providing high quality products and exceptional customer service at competitive prices.

Note that all of our powdered and prepared media is manufactured here in the USA, however some of the ingredients are sourced from other countries.

In the near future, you may begin to see one or more line items on your invoice which are new, and we wanted to let you know in advance what these mean. With our costs immediately increasing due to newly imposed tariffs, we have an obligation to our customers to both mitigate these increased costs while at the same time continuing to have the resources to invest in new, innovative technologies. By sharing part of these increased costs to you, our customer, we are able to continue to bring you the high quality and innovative products you have come to expect with Hardy Diagnostics.

We will continue to aggressively and continuously monitor the tariffs and other costs that impact our ability to properly supply you with the critical products you need to complete your laboratory testing. If we see tariffs come down in the future, we will also do everything we can to reduce your costs as well.

Thank you for your patience and understanding during these turbulent times. Rest assured, providing you with quality products in the most cost effective manner possible is our primary objective.

If you have any questions, please reach out to your local Sales Representative or call our amazing Customer Service Team at 1-800-266-2222.

Thank you for your continued business.

Sincerely,
The Hardy Diagnostics Customer Service Team